Registration and Billing

 

 

 

Registration:

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Registration for courses and seminars can be done through the COURSE REGISTRATION  page or may be handled privately for organizations contracting with Mello Consulting & Training. 

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Billing: 

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Invoices will be issued by email and can be paid by check, credit card, or bank ACH. If you require an invoice sent by U.S. Mail, please contact us by phone or email to request.  A Purchase Order is acceptable if required by your organization, but is not necessary for our  billing purposes. Credit card transactions will incur a 3.1% surcharge, which covers our cost for the credit card transaction. 

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Refund Policy: 

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To receive a refund for training registration fees due to cancellation, a written request must be submitted and received a minimum of 7 days prior to the start of class. Attendance cancellations made within 7 days of the class start date will be eligible for a credit in the amount paid, toward future courses and services. A credit can be transferred to another person/employee/organization: please send an email requesting the credit transfer and information on who is to receive the credit.

 

To cancel a training registration, please send an email to Richard.Mello@Melloconsulting.org. If outside of 7 days from the start of class, a refund will be processed. If payment was made by check, a refund check will be issued. If payment was made by credit card, a refund to the card used is possible if the refund is processed within 120 days of payment. Otherwise, a check will be issued.

 

If a check will be issued, please include the address where the check should be sent in the cancellation email. Please contact me directly for any questions.